100% Remote Role
Permanent position
Job Title: ServiceNow ITAM Developer – HAM Pro & SAM Pro

Work timings : 2:30 PM to 11:30 PM IST

Must have skills:
Customization and implementation experience of SAM PRO and HAM PRO, this is not a functional role.
5+ years of ServiceNow development experience.
Strong hands-on experience with both ServiceNow HAM Pro and SAM Pro.
Strong experience with HAM7890-[ Workspace and SAM Workspace.
Proven experience in ServiceNow customization and configuration, not only functional ITAM operations.
Strong ServiceNow scripting experience using:
JavaScript
Glide APIs
Business Rules
Script Includes
Client Scripts
UI Policies
UI Actions
ACLs
Scheduled Jobs
Strong experience with Flow Designer and IntegrationHub.
Experience developing REST/SOAP integrations and APIs.

Position Overview
We are looking for a hands-on ServiceNow ITAM Developer with robust technical experience in both Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro).
The ideal candidate should have experience configuring, customizing, developing,



integrating, and supporting ServiceNow HAM Pro and SAM Pro, rather than working only in a functional or process-oriented ITAM role.
The candidate will be responsible for developing and optimizing IT Asset Management solutions, including asset lifecycle workflows, model normalization, software licensing, entitlement management, CMDB/Discovery integrations, automation, reporting, and custom ServiceNow configurations.
Key Responsibilities
1. ServiceNow HAM Pro & SAM Pro Development
Configure, customize, and maintain ServiceNow HAM Pro and SAM Pro based on business and technical requirements.
Develop and customize HAM Workspace and SAM Workspace functionality.
Configure asset and software lifecycle processes, workflows, approvals, tasks, and playbooks.
Configure and maintain hardware/software models, normalization rules, asset records, entitlements, contracts, and catalogs.
Customize out-of-box functionality where re

📌 ServiceNow ITAM Developer – HAM Pro (India)
🏢 TriluxTech
📍 India