IP Camera Support Engineer
ClearQuote | Remote (India) | Full time
About the role
ClearQuote builds AI-powered vehicle damage inspection systems deployed at fleet and logistics depots across the UK, EU. Our application uses IP cameras feeding edge devices that run real-time computer-vision models.
We're hiring an engineer to own the configuration and maintain uptime of every camera we deploy to get the best possible images as required for our AI models. Your job starts the moment cameras are powered up and on the network: configure them correctly, maintain uptime, and fix them remotely when they drift.
This is a hands-on execution role for someone who knows Axis and Hikvision web UIs with a genuine understanding of photography and image quality principles.The core focus of this role is not general surveillance monitoring — it's getting the best possible still image out of a camera at the exact moment an event trigger fires (motion, line-crossing, intrusion, ANPR, etc.). This means knowing exactly which camera and system settings to adjust, and why, to produce sharp, well-exposed,



well-timed captures under real-world lighting conditions.
What you'll do
• Plan camera requirements: based on site, vehicle types (dimensions), ML requirements, suggest camera configurations, spec/models, mounting arrangements etc
• Configure new cameras: once installers mount cameras and bring them online, configure each one end-to-end via the web UI or VAPIX/ISAPI — resolution, codec, bitrate, shutter speed, WDR, P-Iris, day/night mode, IR, white balance, NTP, ONVIF/RTSP, firmware, user accounts.
• Commission sites remotely: work over a call with the on-site installer to verify framing, adjust PTZ settings, confirm with ML team if images look right, and sign off the site as camera-ready.
• Own live camera health (L1/L2): monitor our camera fleet across all client sites. When a camera goes offline, drifts to black-and-white, loses focus, over/under-exposes, or starts dropping frames — diag

📌 IP Camera Support Engineer (India)
🏢 ClearQuote
📍 India