About Us
Nova Benefits is building India's most loved employee health and wellness platform. We work with some of the country's best employers to give their teams access to high-quality healthcare, and we believe technology is the unlock that makes this possible at scale. We are not just another insurance broker. We think of ourselves as an HR tech company that happens to hold an IRDAI broking license. Our north star is employee happiness, not premium volume.
We are backed by Bessemer Venture Partners, SIG, Better Capital, Titan Capital, and Multiply Ventures, and we are a Series A company with a strong track record of building rapid and building well.

The Role
As an Endorsement Associate, you'll own the end-to-end endorsement experience for our clients — from receiving requests to ensuring they are accurately processed and closed. You'll work closely with clients, insurers, and TPAs to manage additions, deletions, corrections, and other policy changes, making sure requests are processed accurately, quickly, and with clear communication throughout.

What You'll Own




Manage end-to-end endorsement requests, including additions, deletions, corrections, and other policy changes, with accuracy and speed.
Act as a point of contact for clients, understand their requirements, clarify queries, and provide timely updates on endorsement requests.
Verify and maintain all required documentation and information to ensure endorsements are processed correctly the first time.
Coordinate with insurers and TPAs to process endorsements, follow up on pending requests, and resolve queries or discrepancies.
Ensure employee and policy data is accurate and updated across relevant systems and maintain proper records of all endorsement requests.
Resolve endorsement-related queries and proactively follow up on pending or delayed requests to ensure timely closure.
Identify recurring issues and process gaps in endorsements and share feedback to improve turnaround time and client experience.

What

📌 Endorsement Associate (Bengaluru)
🏢 Nova Benefits
📍 Bengaluru