Company Description Sports & Management Research Institute (SMRI) is a premier sports education and research organization dedicated to developing professionals in Sports Management, Sports Engineering, Sports Science, Sports Coaching, and Sports Culture. With the vision of “Making India a Sports Superpower,” SMRI supports learners and organizations in India and abroad to excel in sports. The institute views sports as a dynamic, sustainable industry that drives employment, revenue generation, and social impact. SMRI believes sports can transform lives and economies by providing employment, empowerment, engagement, exercise, and education. The institute focuses on building strong sports ecosystems through innovative knowledge and well-trained sports professionals.
Role Description The Student Support Executive is a full-time, on-site role based at SMRI’s Kochi campus. This role involves being the primary point of contact for learners, responding to inquiries, guiding them through admissions and enrollment processes, and offering ongoing academic and administrative support.



Daily responsibilities include coordinating orientation and information sessions, maintaining accurate student records, and assisting with course scheduling and communication. The Student Support Executive also helps resolve student concerns, facilitates smooth interaction between learners and faculty, and supports events and initiatives that enhance the overall learner experience. The role requires proactive engagement, clear communication, and a robust service mindset to ensure learners receive timely and effective support.
Qualifications
Strong communication and interpersonal skills, including the ability to listen actively, explain processes clearly, and interact professionally with learners, faculty, and partners.
Customer service and student support skills, with experience handling inquiries, resolving issues, and maintaining a learner-centric approach.
Organizational and administrative skills

📌 Student Support Executive (Kochi)
🏢 Sports & Management Research Institute (Smri)
📍 Kochi