Lead - Hostel Operations, Governance and Resident Experience (Hosur)

Lead - Hostel Operations, Governance and Resident Experience (Hosur)

18 Aug
|
Tata Electronics
|
Hosur

18 Aug

Tata Electronics

Hosur

Location: Hosur
Candidate should know (speak) Tamil

Responsibilities:
Occupancy & Capacity Governance
Own end-to-end occupancy planning, bed allocation, consolidation and capacity utilization across all hostels.
Maintain a single source of truth for capacity, occupied beds, vacant beds, resident category and bed ownership.
Drive weekly occupancy reviews using manpower forecast, ramp-up/ramp-down plans and hostel demand projections.
Data Accuracy & Reporting
Establish and govern real-time hostel dashboards for occupancy, utilization, vacancies, complaints, incidents and compliance.
Ensure reconciliation between HR data, attendance data, hostel records and billing data.
Publish weekly and monthly leadership MIS with actionable insights and exception reporting.
Billing & Cost Controls
Own actual vs billed reconciliation for beds, meals and hostel services before invoice approval.
Eliminate commercial leakage arising from vacant beds, excess billing, incorrect occupancy records and cross-charging.
Drive cost optimization through occupancy improvement,



consolidation and contract renegotiation.
Food Operations & Consumption Management
Separate food governance from bed governance.
Implement resident-level or hostel-level meal consumption tracking.
Ensure food billing is linked to actual consumption wherever feasible.
Monitor food quality, hygiene, menu compliance, wastage and resident feedback.
Contract & Vendor Governance
Maintain complete visibility of hostel contracts, lock-in periods, notice periods, deposits, SLAs and exit clauses.
Conduct Vendor QBRs and SLA reviews.
Drive hostel onboarding, renewal, renegotiation and exit governance.
Hostel Consolidation & Exit Management
Lead hostel closure, consolidation and relocation projects.
Manage resident movement, asset recovery, vendor exit, billing stoppage and closure audits.
Ensure no disruption to resident experience during hostel transitions.
Digitalization & Automation
Act as business owner for hostel management sys

📌 Lead - Hostel Operations, Governance and Resident Experience (Hosur)
🏢 Tata Electronics
📍 Hosur

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