Company Description Ilara Hotels & Spa is the flagship hospitality brand of Euphoria Guest Homes Private Limited, offering upscale hotel and spa experiences. The brand focuses on luxury, wellness, and fine dining, creating immersive stays for guests seeking comfort and rejuvenation. Ilara blends contemporary elegance with warm, traditional hospitality to deliver consistently high standards of service. With a robust commitment to guest satisfaction, Ilara is establishing a distinctive presence in the 4-star hospitality segment.
Role Description The Front Office Supervisor is a full-time, on-site role based in Tada, responsible for overseeing front desk operations and ensuring a seamless guest experience. Daily tasks include supervising front office staff, managing check-in and check-out procedures, handling reservations and room allocations, and resolving guest queries and concerns promptly. The role involves monitoring lobby appearance, coordinating with housekeeping and other departments for smooth operations, and maintaining accurate records and reports related to front office activities.



The Front Office Supervisor is also expected to uphold service standards, train and guide front office team members, and support the implementation of hotel policies and procedures.
Qualifications
Strong supervisory skills with experience leading front office or hospitality teams.
Proficiency in receptionist duties, including check-in/check-out, cashiering, and handling telephone and email inquiries.
Excellent customer service and communication skills for interacting with guests and colleagues professionally.
Experience managing reservations, room allocations, and coordination with booking channels or property management systems.
Previous experience in hotel front office or hospitality operations, preferably in a 3- or 4-star property.
Ability to work flexible hours, including weekends and holidays, as required by hotel operations.
Attention to detail, strong organizational skill

📌 Front Office Supervisor (Tada)
🏢 Ilara Hotels
📍 Tada