Role Description
The Client Relations Specialist will be responsible for managing day-to-day interactions with clients, ensuring clear communication, timely updates, and a professional experience at every touchpoint. This full-time, in office role in Patna involves coordinating client meetings, responding to inquiries, collecting and organizing client information, and supporting the legal team with client-facing documentation. The role includes monitoring client satisfaction, addressing concerns, and helping clients understand case progress and next steps in a respectful, accessible manner. The specialist will also assist in maintaining accurate records of client communications and contribute to process improvements that enhance the overall client experience.
Qualifications

Candidates should possess strong Interpersonal Skills and Client Relations abilities to build trust and maintain long-term client engagement.




Candidates should possess Communication skills that enable clear, concise, and professional interaction in person, over the phone, and in writing.
Candidates should possess Customer Support and Customer Satisfaction skills, including responsiveness, empathy, and follow-through on client needs.
Relevant experience in a legal, professional services, or client-facing environment is beneficial.
Ability to work on-site full time in Patna, manage multiple client cases simultaneously, and maintain confidentiality of sensitive information.
Strong organizational skills, attention to detail, and proficiency with basic office software and client record-keeping tools.
Educational background in law, business, communications, or a related field is an advantage but not strictly required.

📌 Client Relations Specialist (Patna)
🏢 Lawist Shubham Kumar
📍 Patna