Overview

The Business Analyst Consultant will be responsible for assisting with system configurations, updating documentation, and performing testing. This role is not client-facing and focuses on supporting internal teams with process enhancements, issue resolution, and validation tasks. The Business Analyst Consultant will leverage existing resources to streamline operations and support project delivery.

Duties & Responsibilities
- Align the configuration of symplr products to meet the customer’s stated business requirements
- Schedule and facilitate online and onsite training courses on symplr products
- Provide customer deliverables which may include documenting and diagraming business processes, creating end-user training materials, data mapping documents, and providing consultative recommendation
- Assist customers with the establishment of change management plans to include best practice consultation
- Work across the symplr implementation team to ensure customer deliverables align with desired outcomes




- Apply analytical and problem-solving skills; troubleshoot and resolve challenges as they arise.
- Take initiative to quickly learn evolving aspects of the role and products
- Evaluate implementation methodology and best practices regularly; provide recommendations for improvement
- Drive advancement across the organization (sales support, internal enablement, influence on product feature/capabilities, marketing, etc.)
- Collaborate with Product, Engineering, and Support teams for successful implementations
- Troubleshoot and resolve functional and configuration issues
- Support continuous improvement and product adoption initiatives

Skills Required

-
- Bachelor’s degree or equivalent combination of education and experience
- 3 years of experience consulting in the healthcare industry or experience with symplr products
- Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a quick-paced enviro

📌 Business Analyst (Bengaluru)
🏢 symplr
📍 Bengaluru