Our client a US MNC requires Customer Care Representative – Associate.
The Customer Care
Representative will be responsible for:

​
- Providing customer support to
international customers over calls/chat/email
- Resolving customer issues
- Adhere to basic customer onboarding
process
- Handling customer’s claims
- Running customized reports
- Cross-functional collaboration with
internal customers as and when needed

Requirements
· Bachelor's degree
or equivalent Minimum Experience: Minimum six months to five (0.6-5) years
professional experience in customer service/Sales/Support/Communication
intensive roles with international experience
- Have exceptionally effective communication
skills (both verbal & written)
- empathetic, patient & has a solution-oriented
thinking skills.
- Adaptable, agile & have accuracy in




customer data handling
- Willing to work for Delhi/Gurgaon location.
- Candidates in or around Gurgaon
(preferred)

Benefits
- Adaptable working in rotational shifts
- Attractive compensation packages
- Spread your wings and take ownership
of your career with opportunities to advance through internal promotions,
job rotations, training and leadership programs and cross-functional projects.
- Complimentary 24/7 access to our
learning platforms to support you in becoming who you want to be.
- Health & wellness, employee aid,
and rewards and recognition programs, special employee discounts on
shipping, travel, and more

📌 Customer Care Representative – Associate (Gurugram)
🏢 HRassistance India Consultancy
📍 Gurugram