Customer Support/ Client servicing (Mumbai)

Customer Support/ Client servicing (Mumbai)

18 Aug
|
PrintStop India
|
Mumbai

18 Aug

PrintStop India

Mumbai

About PrintStop India Pvt. Ltd. At PrintStop, we have an 18-year legacy of transforming the printing and customised gifting procurement processes for small to large enterprises. Our commitment to quality and service is reflected in our average customer rating of 4.5 and ISO 9001:2015 and ISO 27001:2022 certifications. We are also certified as a Great Place to Work, with a focus on excellence and employee well-being.

Printstop India Pvt Ltd has 2 divisions:

For Small Medium Enterprises - PrintStop.co.in

For Large Enterprises - Mandaala.com

About Mandaala – Our Enterprise Solutions Division
Mandaala is India’s leading #MerchTech platform, revolutionizing how enterprises manage their corporate merchandise and gifting programs. From onboarding kits to rewards & recognition, we automate the entire journey via a tech-enabled platform.

Our clients include some of the biggest names across industries, and we help them execute Employee onboarding & engagement programs, Long service awards, Sales reward programs, Birthday & anniversary gifting, custom campaigns at scale




With innovation at our core, we’re scaling fast and expanding our customer service team.

Type : Full time
Location: Parel/ Prabhdevi (5 mins walking distance from station. Easy to commute)
Experience: 1–3 Years

Your Role -
We're looking for a proactive, tech-savvy, and customer-focused executive to ensure smooth interactions with our enterprise clients, from order placement to delivery and support. If you're someone who thrives in a fast-paced, growth-driven workplace, this role is for you

Key Responsibilities -
● Handle incoming calls and emails related to order status, shipping, and support.
● Assist clients in placing orders through our online portal and ensure timely deliveries.
● Coordinate with the sourcing team for product availability and updates.
● Process offline quote requests received from the Estimate team.
● Support the Sales Managers with custom offline jobs and job follow-ups.
● Monito

📌 Customer Support/ Client servicing (Mumbai)
🏢 PrintStop India
📍 Mumbai

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