? We're Hiring: Collection Executive – Telecaller | Hello Aaye

? Location: Dwarka Mor (On-site)

? Salary: Up to ₹16,000/month

? Employment Type: Full-time

About Us

⚡ Immediate Joiners Preferred

Hello Aaye is a growing fintech company helping consumers save and earn money through a range of accessible, user-friendly financial products. We work in a dynamic environment built on customer satisfaction and clear communication.

About The Role

We're looking for a Collection Executive–Telecaller to join our Dwarka Mor team. In this role, you'll make outbound calls to customers, remind them of payment obligations, explain outstanding dues, and guide them through repayment options — all while maintaining a professional, customer-first approach.

Key Responsibilities

Make outbound calls reminding customers of payment obligations and outstanding dues
Guide customers through available repayment options
Maintain accurate records of calls, payment commitments, and follow-ups in internal systems




Address customer queries related to collections and provide clear product/process information
Escalate complex issues to the appropriate team
Meet daily/weekly calling targets
Adhere to compliance and company policies

What We're Looking For

Strong communication and interpersonal skills; comfortable handling high call volumes
Good customer service and negotiation skills — able to manage objections and encourage timely payments
Basic computer and data entry skills for updating call logs and customer records
Basic knowledge of financial/lending concepts, or willingness to learn about fintech products and collections processes
1–3 years of experience preferred — freshers are welcome to apply
Willingness to work in office and follow structured schedules

Why Join Us?

Immediate joining available
Growth opportunities in a fast-scaling fintech company
Supportive, team-oriented work culture

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