Job Description

Greetings from Hucon Solutions

We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.

Job Details

Role: Customer Support Associate – Voice and chat process

Location: Hyderabad (Work from Office)

Experience: Experience

Qualification: Any Graduate / Postgraduate

Process: International Voice and chat process

CTC: 2.5 LPA – 5.5lpa LPA

Joining: Immediate joiners preferred

Key Responsibilities

Handle customer inquiries via phone in a professional and timely manner

Resolve customer issues and complaints efficiently

Maintain accurate records of customer interactions in CRM systems

Provide product/service information and assist customers in decision-making

Collaborate with team members to improve service quality





Identify trends in customer concerns and share feedback for improvement

Required Skills

Excellent communication skills in English and Hindi (mandatory)

Strong problem-solving and customer-handling abilities

Basic knowledge of CRM tools and MS Office

Ability to manage multiple tasks in a rapid-paced environment

Customer-focused mindset with a positive attitude

Interview Process

Shortlisted candidates will be invited for a walk-in interview.

How to Apply

Contact / WhatsApp: (phone hidden)

Email: [Confidential Information]

📌 International Customer Support (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad