Act as primary Functional SPOC for Order to Cash (O2C) processes.
- Be the Customer Facing SPOC to Business Leads, and lead Requirements Elicitation - Collation activities
- Advise, consult and work out optimum Solution(s) based on Business needs - and document them
- Liaison with Business Leads on the proposed functionality and get Business Buy-In
- Competent on PPM areas like Project: Setup / Cost Collation / Contracts / Billing
- Own functional areas including:
- Accounts Receivable (AR)
- Customer master data & profiles
- Billing, invoicing, receipts, adjustments, aging, reconciliation,
- and Refunds
- Ensure accurate accounting flow from AR to GL.
- Validate accounting entries via Subledger Accounting (SLA).