Department Summary
You will join our Service Business Line, within the Supply Chain family, handling customer orders being executed globally. This team is responsible for proposals and order execution, and ensuring our mining products and solutions are delivered to customers efficiently, profitably, and on schedule.

Role Summary
As a Proposal & Order Execution Specialist, you will be responsible for processing, verifying and submitting the proposals to our global customers and booking the Sale Orders, submitting the Order acknowledgements and accountable for End to End execution of orders. In this role, you will serve as the pivot point for the order intake, ensuring alignment and seamless coordination across customers, part cataloguing, procurement, logistics and CRM.
You will play a critical role in submitting the error free proposals ontime to our customers and book the customer POs, update the status received from buying cum expediting team, accountable for revenue and DIFOT. This position requires valuable communication skills and a sense of urgency with quality of work.



Following the SOPs and understanding the purpose of the proposals
Key Responsibilities
Own the end-to-end proposal process for standard spare parts from RFQ receipt to quotation submission
Review customer inquiries and select appropriate spare parts using internal systems and reference tools
Collaborate with Sales, Customer Support, Engineering (where needed), and Supply Chain for quick input and validation
Ensure proposals are accurate, within target lead times, and aligned with pricing policies and discount structures
Handle high volumes of proposals while maintaining quality, consistency, and response time expectations
Work closely with the shared services team (if applicable) to streamline proposals and handover of orders
Track and improve proposal turnaround time (TAT), win ratio, and customer feedback
Improves customer service quality and Develops customer contacts to build long-term relatio

📌 Proposal and Order Execution Specialist (Chennai)
🏢 Flsmidth
📍 Chennai