Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
Warner Bros. Discovery is a global fast-paced entertainment and media company, which continues to grow around the world, as well as across emerging platforms.
Work Model: 100% Work from Office (5 Days a Week)
Shift Pattern: Rotational Shifts & Rotational Week Offs
Experience: 7–9 Years
Function: Global Technology Operations Center (GTOC)



/ Infrastructure Operations
Role Summary
We are seeking an experienced Lead – Incident & Change Management to drive operational excellence across Warner Bros. Discovery's global infrastructure workplace. This role will be responsible for end-to-end Incident Management, Major Incident Management (MIM), Change Management governance, executive stakeholder communications, and operational leadership across a 24x7 support model.
The successful candidate will act as a shift lead during critical situations, coordinate cross-functional technical teams during outages, manage executive communications, and drive service restoration while ensuring adherence to ITIL best practices. This position requires strong leadership, excellent communication skills, and the ability to make timely decisions in high-pressure environments.
Key Responsibilities
Incident & Major Incident Management
Own and manage the complete Incident Managemen

📌 Lead, Incident Change (Hyderabad)
🏢 Warner Bros. Discovery
📍 Hyderabad