Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP MM Materials Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely resolutions to ensure smooth and uninterrupted system operations. The position demands continuous engagement with system performance, collaborating with different teams to maintain the reliability and efficiency of critical business applications, and adapting to evolving technical environments to support business needs effectively.

Roles & Responsibilities:
- Expected to perform independently and become an SME.




- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP MM Materials Management.
- Strong understanding of procurement and inventory management processes within SAP environments.
- Experience in troubleshooting and resolving issues related to SAP Materials Management modules.
- Ability to analyze system logs and data to identify root causes of application problems.
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📌 Application Support Engineer (Kolkata)
🏢 Accenture
📍 Kolkata