At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Customer Logistics Manager
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
As a Customer Logistics Manager, you will be accountable for in-country distribution and Order-to-Cash to ensure timely delivery to customers. You will oversee in-country supply chain activities to ensure we meet our service goals.
You will be responsible for ensuring world class service levels and License -to-operate for local distribution and to implement supply chain strategies that successfully deliver our innovative medicines to customers and patients. This is a key role within the end-to-end supply chain operating model that interacts with local and global stakeholders.
The Opportunity
Ensure in-market supply on time in full at the right quality and cost
Enable sustainable supply of medicines through smooth transacting along a robust CFA management process - Ensuring efficient, smooth & timely Order Execution Delivery
Ensure “License to operate” for supply chain order to cash process and Import & custom duties process.
Partner with CSM (Country Supply Manager) for upstream replenishment coordination from central packaging site incl. exception management.
Implement and/or monitor an effective cost-to-serve-model (incl. KPI metrics) and ensure OTIF Targets are met.
Manage contracts and optimize perf
📌 Customer Logistics Manager (Mumbai)
🏢 Roche
📍 Mumbai