18 Aug
|
oneadvanced
|
India
Join OneAdvanced
We're looking for a hands-on Boomi Integration Specialist to own the health and stability of our integration landscape. You'll be the first line of defence for data sync issues across our core platforms, driving ticket resolution down to near-zero through proactive monitoring, root cause analysis, and continuous improvement.
This role is critical during revenue-sensitive periods, month-end, quarter-end, where you'll be expected to operate with urgency, precision, and calm under pressure.
What You Will Do
Day-to-Day Operations:
Monitor service desk tickets intake and triage daily, proactively identifying and resolving failures before they become tickets
Own the integration support queue, triaging, prioritising, and resolving tickets with a clear focus on keeping volume consistently low and SLAs tight
Investigate and resolve data sync failures between Salesforce, NetSuite, OpenAir, and ServiceNow, diagnosing issues at the source and fixing at the root cause, not the symptom
Communicate clearly and promptly with platform teams (Salesforce Admins, NetSuite Admins,
ServiceNow Admins) to co-ordinate cross-platform fixes
Act as the primary technical contact for Finance and Sales Operations during data discrepancy escalations, translating technical issues into business-transparent updates
Revenue-Period Focus:
Lead integration stability efforts during month-end and quarter-end close, ensuring zero-tolerance for data sync failures that impact revenue recognition, billing, or reporting
Maintain a pre-close checklist and execute integration health checks ahead of critical financial periods
Provide real-time support and on-call availability during close periods as required
Continuous Improvement:
Perform root cause analysis on recurring issues and implement permanent fixes or process guardrails
Document integration maps, error handling logic, and known issue resolutions in a maintained knowledge base
Identify patterns in ticket volumes and proactively redesign fragil
📌 Senior Data Integrations Engineer (India)
🏢 oneadvanced
📍 India