IT Change Analyst
Responsibilities
Reporting into Group IT Change Manager: Work with the Group IT Change Manager
to ensure adherence to process.
CAB Leadership: Chair regular CAB meetings, ensuring timely decisions on normal
and emergency changes.
KPI and Metrics: Set up and report on agreed KPIs and metrics to measure the
effectiveness of the Change Management process.
Process Maturity: Ensure continued maturity of Change Management through
stakeholder feedback and KPI/metrics review.
Efficiency Improvements: Drive process efficiency and effectiveness improvements
through continual improvement and the use of standard change requests.
Third-Party Changes: Work with key IT partners to ensure third-party changes are
logged and reviewed effectively.
Change Reviews: Conduct change reviews to capture lessons learned from failed,
emergency, and other periodic changes, ensuring actions are logged and tracked.
Process Integration: Collaborate with process owners such as Incident and Problem
Management to ensure seamless integration between processes.
Documentation and Training:



Provide process documentation, training, and
consultation to support governance, compliance, and understanding of Change
Management across the global IT/IS community.
Stakeholder Management: Manage complex stakeholders and lead initiatives across
multiple functions and teams.
Global Compliance: Ensure global compliance with the Change Management
process across the IT/IS community
Experience
Demonstrable experience leading ITIL Change Management
processes.
Experience driving process conformity and ensuring adherence to established
standards.
Change Authority: Experience acting as IT Change Lead for an organisation
with over 10,000 geographically dispersed employees.
Robust communication skills, with the ability to produce high-quality reports and
presentations.
Proven ability to manage complex stakeholders and lead initiatives across
multiple functions and teams.
Demonstrable evidence of working effec

📌 IT Change Analyst (India)
🏢 Spirax-Sarco
📍 India