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Global Managed Service – Privileged Identity and access Management – Staff
CyberArk Operations Support Analyst is responsible for supporting the day-to-day operations of the CyberArk Privileged Access Management (PAM) platform. This includes managing the CyberArk infrastructure, monitoring system performance, and providing first-level support to resolve issues related to privileged account management. The ideal candidate will have a foundational understanding of cybersecurity principles and be eager to learn and grow within the field.
Key Requirements / Responsibilities:
Assist in the administration and maintenance of the CyberArk PAM solution, including the management of safes, platforms, and policies.
Monitor the health and performance of the CyberArk environment, responding to alerts and notifications in a timely manner.
Provide first-level support for issues related to privileged account access, including password checkouts, session management, and account onboarding.
Participate in the onboarding of current accounts into the CyberArk platform, ensuring compliance with security policies and best practices.
Collaborate with the cybersecurity team to implement enhancements and updates to the CyberArk infrastructure.
Document standard operating procedures, system configurations, and incident reports.
Assist in the development and delivery of CyberArk user training and awareness programs.
Support internal and external audits by providing necessary documentation and evidence related to CyberArk operations.
Stay up-to-date with the latest CyberArk features, updates, and industry best practices.
Perform routine maintenan
📌 GMS-Staff-CyberArk (Noida)
🏢 EY
📍 Noida