As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a adaptable work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is seeking a Regional Operational Leader, APJ Submarine to lead regional services and operations for complex submarine network deployments. The role drives project delivery, operational excellence, customer satisfaction, and financial performance across a portfolio of large-scale telecommunications initiatives. Success in this position contributes directly to the growth, reliability, and long-term value of Ciena's submarine services business.
How you will make an impact:
Lead regional services and operations activities, including project delivery, training delivery, and post-sales support in alignment with contractual requirements.
Coordinate project execution, resource allocation,



and delivery performance to achieve schedule, scope, and budget commitments.
Manage maintenance activities for deployed networks and achieve service level agreement commitments and customer satisfaction objectives.
Direct organizational planning, forecasting, risk management, change management, and business performance reporting across the regional services portfolio.
Drive collaboration across internal and external stakeholders to meet customer expectations and business objectives.
Develop and execute services cross-sell and upsell strategies to expand customer engagement and revenue opportunities.
Lead pre-sales and sales support activities, including development of project plans, services statements of work, pricing models, and contract negotiation support.
Manage organizational capability by leading project directors, project managers, PMO functions, network engineers, technicians, and field service par

📌 Regional Operational Leader for APJ Submarine (Gurugram)
🏢 Ciena
📍 Gurugram