Do you want to join a global leader in renewable energy infrastructure? If so, CIP Fund Solutions (CIP FS) is looking for a Senior Jira Administrator to join our office in Gurugram, India.
Team
The Gurugram office of CIP Fund Solutions supports fund management, investment activities and integrated business services across the CIP platform. This office combines local presence with close integration across a global organization. It supports specialist delivery across functions and contributes to scalable, high-quality execution.
You will work closely with colleagues in Copenhagen, Chicago, Singapore, and London, and report directly to the Global Head of IT Service Desk in Copenhagen. This requires independent ownership of tasks, following shared global ways of working, and active contribution to documentation and knowledge sharing.
Role
As a Senior Jira Administrator, you will have the configuration, maintenance and continuous improvement of Jira Service Management and Confluence for the global IT support function. You will ensure workflows, queues, request forms, fields, automations,



SLAs, dashboards and reporting support stable, efficient and well-controlled service delivery.
The role requires a practical specialist who can translate operational needs from Service Desk, Business Central and ITSM process owners into effective tooling changes.
You work in a hybrid setting, spending three days per week in the office and two days remotely, while collaborating closely with colleagues and working daily with JSM.
Responsibilities will consist of but are not limited to:
1. Jira Service Management configuration & administration
Configure and maintain workflows, request types, forms, fields, screens, queues, SLAs and permissions.
Maintain Jira projects, components, issue types, notification schemes, automation rules and user access.
Support incident, request, change, problem, knowledge and service catalogue processes in Jira.
Troubleshoot Jira/JSM issues, automation failu

📌 Senior Jira Administrator, GCC (Gurugram)
🏢 Copenhagen Infrastructure Partners
📍 Gurugram