Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, reliable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.
Job Description
Roles and Responsibilities:
Review and validate for accuracy that the Transfer of Assets Packet was mailed/e-mailed/faxed correctly and timely.




Call outs to external carriers and financial institutions every 5 days requesting funds required for new business policy issue.
Documentation of various administrative systems on results of each call
Requires detailed communication to advisors and their staff on status of receipt of funds.
Proactively identifies when additional communications (phone call or email) to the advisor are needed when the transfer hits a roadblock.
Working with Financial Advisors and their Staff, knowing when to request corrected forms to secure funding.
Partner with 3rd party vendor to know when new requests for additional funds are required.
Identify when funding is received. Work with third party to move pending application to policy issue.
Requirements Qualifications:
1-3 years of experience in Operations (Voice Process)
Good communication skills with a neutral accent
Strong verbal & written communication skills
Must be able to work in a fast-paced high-volume environment without sacrificing the quality of work.
Proven relationsh

📌 Senior Analyst, Operations Voice Process (Hyderabad)
🏢 MassMutual
📍 Hyderabad