Job Description
At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.
Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.
Purpose of the role
Acts as a Subject Matter Expert for Lead Logistics operations across 3PL, 4PL, and DCM processes, driving customer experience, process stability, KPI governance, and continuous improvement through standardization, automation, and data-driven insights.
You will be Responsible for:




Being part of a large global team responsible for container tracking and cargo operations.
Handling complex queries from stakeholders by applying internal processes and procedures.
Troubleshooting exceptional queries by working with internal departments to provide customer-focused resolutions.
Ensuring no fines or penalties are imposed and preventing claims.
Performing RCA analysis of discrepancies and operational failures.
Participating in internal team meetings and contributing ideas and suggestions for overall process improvement and waste elimination.
Qualifications
1-3 yrs experience in an MNC with documentation/order or transaction processing/query handling
What We Offer:
Impact: Be part of a team that directly contributes to global operations.
Opportunity: Unlock skilled and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies

📌 Event Tracking updates Specialist (Chennai)
🏢 A.P. Moller - Maersk
📍 Chennai