About this role:
Wells Fargo is seeking a...

In this role, you will:
Accurately review and process non-flood commercial insurance documents (COIs, policies, endorsements) within defined SLAs
Ensure insurance coverage meets loan agreement requirements for property and liability (excluding flood)
Identify and flag coverage gaps, missing clauses, or discrepancies, and initiate timely follow-ups
Track and manage insurance exceptions, renewals, and pending items until resolution
Maintain accurate updates in systems and trackers to reflect current insurance compliance status
Coordinate with borrowers, insurance agents, and internal stakeholders to obtain required non-flood insurance documentation
Support resolution of customer and internal queries related to insurance compliance and loan servicing
Take ownership of complex cases and escalations, ensuring timely and accurate resolution
Ensure all activities comply with company policies, investor guidelines, and regulatory requirements
Assist team members by providing process guidance and support on non-flood insurance reviews




Contribute to training and onboarding of recent or less experienced staff
Identify process inefficiencies and suggest improvements to enhance accuracy and turnaround time
Participate in team meetings, operational discussions, and process updates
Support reporting by maintaining trackers, queue management, and basic status updates
Demonstrate strong attention to detail, accountability, and ability to manage multiple priorities effectively
Communicate clearly and professionally with all stakeholders, both written and verbal
Required Qualifications:
1+ year of Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:
Experience in Loan Servicing support, or equivalent demonstrated through one or a combination of the following: work expe

📌 Loan Servicing Representative (Hyderabad)
🏢 Wells Fargo
📍 Hyderabad