Meet the Team
We are the Cisco GTM IT team, and we’re on a mission to power business success through AI-first innovation. We build, Maintain and operates the systems behind Cisco's end-to-end customer lifecycle: Market-to-Lead, Lead-to-Opportunity, Chance-to-Booking, Order-to-Cash, Onboard-to-Optimize, Escalate-to-Resolve, Renew-to-Booking, and Support-to-Advocacy. We own Salesforce platform administration, governance, Security, AI automation, integration and DevOps at scale. Join us in cultivating a culture of development where AI meets real-world impact.
Your Impact
Develop and operate advanced AI-driven and agentic automation solutions to streamline Release impact analysis, Case deflection, Salesforce Org health, Code quality, Security and compliance reporting, thereby enhancing platform productivity, scalability, and operational efficiency.
Provide technical leadership on platform architecture decisions and roadmap future solutions.
Collaborate with business partners to identify, define, and implement changes and enhancements to meet business requirements in a dynamic,



fast-paced environment.
Provide technical leadership, setting best practices including integration and application development, CI/CD implementation, Data Mask, Backup & Restore.
Embed engineering excellence practices — code review, continuous integration, automated testing, monitoring, and AI-assisted automations — into every release cycle.
Ensure compliance with security, data governance, and regulatory requirements across the Salesforce ecosystem.
Troubleshoot and resolve issues to ensure the Salesforce solution performs as expected.
Know the latest with new Salesforce features and functionalities and provide recommendations for process improvements.
Develop and maintain technical documentation, including solution design documents, technical specifications, and user guides.
Minimum Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
7+ years of

📌 Software Engineer (Bengaluru)
🏢 Cisco
📍 Bengaluru