About the Role
We are looking for an Senior Agentic AI Engineer to design and build AI agents that continuously analyze ServiceNow Discovery logs, classify failures, perform root cause analysis, and recommend or generate corrective actions at enterprise scale across millions of infrastructure targets. You will develop agentic observability capabilities for MID Servers and Discovery schedules, integrate LLM APIs including OpenAI and Anthropic using RAG and vector databases, and convert operational runbooks into reusable agentic workflows using advanced Python engineering. Solid infrastructure troubleshooting and network protocol knowledge is required alongside production-grade Python and CI/CD experience.

What you will do
Design and build AI agents that continuously analyze Discovery logs, execution results, errors, and failed discoveries at scale.
Develop agents capable of classifying and correlating failures, performing troubleshooting, identifying probable root causes, and recommending corrective actions.




Build capabilities for agents to analyze and recommend or generate corrections to ServiceNow Discovery probes and patterns, with appropriate testing, guardrails, and human approval before production changes.
Convert operational knowledge, runbooks, and recurring troubleshooting procedures into reusable agentic workflows, progressively reducing manual investigation and improving Discovery reliability.
Design and build AI agents that continuously assess the health of the ServiceNow Discovery ecosystem, including MID Servers, discovery schedules/playbooks, target execution, throughput, latency, failures, retries, and discovery coverage.
Develop agents that regularly collect, aggregate, and interpret metrics and telemetry from ServiceNow Discovery, MID Servers, logs, monitoring platforms, and other relevant data sources.

Must haves
4+ years of advanced Python development experience and REST API design capabilities with experience building APIs, data-processing pip

📌 Artificial Intelligence Engineer (India)
🏢 AgileEngine
📍 India