About the role
Cuemath is a global math learning platform on a mission to make every child MathFit. We work with 4000+ tutors teaching across 80+ countries. Our Tutor Success team is the backbone of this mission - ensuring every tutor delivers world-class learning experiences. Their quality, their training, and how they feel about being part of this community is what decides whether a child actually learns. This role sits at the centre of that. You will run the day-to-day operations of the cohort of the tutor community - keeping training on track, keeping quality tight, keeping sentiment healthy, and working alongside 8–10 mentors who are on the ground with tutors every day. It is a hands-on execution role for someone who likes owning the machinery, not just the plan.

What you will own
Community operations — run the daily engine: tasks, trackers, escalations, follow-ups. Nothing falls through.
Community sentiment — stay close to how tutors are feeling, spot dips early, and act before they become churn.
Training delivery — plan and get trainings done end-to-end: scheduling, attendance,



completion, follow-through.
Quality — track teaching quality against our rubrics, flag what is slipping, and drive the correction.
Mentor coordination — work with a pool of 8–10 mentors: brief them, align them, unblock them, hold the follow-up.
Reporting — keep clean weekly numbers on training completion, quality, and community health.

Must-haves
Math background — this is a math company. Graduation in Math, Engineering, or a STEM discipline with solid math.
Knows K–12 math in and out — able to sit in a class, read a lesson, and judge whether the math was taught right.
Training experience — has planned and delivered training programs, not just attended them.
Operations experience at scale — has run day-to-day operations for large groups, with the discipline that comes with it.
Experience managing people — has managed or coordinated a team, a mentor pool, or a large set of stakeholder

📌 Associate — Tutor Success Operation (Gurugram)
🏢 Cuemath
📍 Gurugram