HEAD OF INSTALLATION (Gurugram)

HEAD OF INSTALLATION (Gurugram)

18 Aug
|
CASA TECH SOLUTIONS
|
Gurugram

18 Aug

CASA TECH SOLUTIONS

Gurugram

We're building the company that finally brings smart homes to actual Indian homes — not just penthouses. Less than 0.5% of Indian households have any home automation today. We're fixing that with hardware good enough to rival Apple, priced like a Netflix subscription. Now we need someone to make sure every single installation lives up to that promise.
ABOUT CASA
CASA Tech Solutions is a well-funded, venture-backed startup on a mission to bring home automation to the Indian mass market — not just the top 1%.
Today, home automation in India is a luxury product built for premium consumers. Despite thousands of companies in the space, penetration sits under 0.5% of Indian households. The middle and upper-middle class — where the real market lives — has been ignored entirely.
We're going after it with a model nobody else in India has tried:
- Pricing like WiFi or Netflix: a refundable deposit of ₹5,000–10,000 and ₹599/month, instead of lakhs in upfront hardware cost
- Apple-grade hardware, designed by world-class product designers




- A product built to feel less like "smart home gadgets" and more like infrastructure that just works
We're backed by marquee angel investors, the product is in final development, and beta testing goes live next month.
THE ROLE: HEAD OF INSTALLATION
Here's the truth: this business lives or dies on what happens inside the customer's home. We believe installation and service quality account for 50% of a customer's lifetime experience on the platform. That's not a support function — that's half the product. This role owns it, end to end, from day one.
You'll:
- Build the entire installation function from scratch, and own it completely
- Design SOPs for installation, quality checks, service, and repair that work for customer #1 and still hold up at customer #10,000
- Be on the ground during beta, in real homes, fixing real problems, before handing off a playbook that scales
- Define what "outstanding service" means at CASA, and make sure every technician

📌 HEAD OF INSTALLATION (Gurugram)
🏢 CASA TECH SOLUTIONS
📍 Gurugram

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: head of installation (gurugram) / gurugram