Role Description
Job Title: Atlassian Cloud Engineer (JIRA Administration) - Bangalore* Overview:* We are seeking an Atlassian Cloud Engineer with a robust focus on JIRA administration to optimize, govern, and support our cloud-based JIRA, Confluence, and JSM environments. The ideal candidate has at least 3 years of hands-on experience managing Cloud JIRA instances, including project configuration, workflow design, and user management. *Key Responsibilities:* * Administer and optimize Atlassian Cloud (JIRA, Confluence, JSM) instances, including users, groups, permissions, schemes, and global configurations. * Design, implement, and maintain JIRA workflows, screens, field configurations, issue types, and custom fields to meet business requirements. * Manage Confluence spaces, pages, permissions, templates, and lifecycle; coordinate with documentation teams. * Manage add-ons and marketplace apps; oversee app configurations, licensing, and lifecycle. * Migrate, bulk update, and tidy up projects, workflows, and permissions to ensure consistency and compliance.
* Collaborate with Product, IT, and Security teams to enforce governance, security, and data privacy standards. * Monitor performance, run regular health checks, and implement optimization and backup strategies. * Provide day-to-day administration, support, and training for end-users and project administrators. * Create and maintain documentation for processes, configurations, and standard operating procedures. *Qualifications:* * Minimum 2-3 years of hands-on experience administering Atlassian Cloud JIRA, Confluence, and JSM. * Deep knowledge of JIRA Cloud administration, workflows, permissions, schemes, automation, and reporting. * Experience with Jira Software, Jira Service Management, and Jira Core in Cloud; strong Confluence administration experience. * Familiarity with Atlassian Access, SAML/SSO, and security/compliance considerations. * Strong problem-solving, communication, and stakeholder-management skil
📌 Associate III (Bengaluru)
🏢 UST
📍 Bengaluru