Title: Sr Salesforce Administration
Location: Remote
Duration: 6+ Months
Shift Timings: 07.30 PM IST - 04.30 AM IST

This role is heavily focused on Salesforce administration, user support, troubleshooting, and investigation rather than development. The ideal candidate should be able to:
Take ownership of user support cases and independently investigate issues
Understand Salesforce functionality and underlying business processes
Navigate Salesforce confidently and efficiently
Communicate clearly with users and internal team members
Ask questions when unsure and learn from recurring scenarios

Technical Expectations
Candidates should have hands-on experience with:
Salesforce Administration
Data imports/uploads and data cleanup activities
Running reports/spreadsheets
Basic Flow creation and maintenance
User support and case management
General platform navigation and troubleshooting

Common Challenges manager has Seen
Candidates with certifications but limited practical Salesforce experience
Lack of technical depth to handle basic admin tasks independently
Poor communication with business users
Inability to troubleshoot and investigate issues before escalating

EoE

📌 Sr Salesforce Administration (India)
🏢 MSR Technology Group
📍 India