Job Description – Disbursement Head

Position: Disbursement Head
Industry: Fintech / Digital Lending / NBFC
Experience: 8+ Years
Team Handling: 8–15 Members
Working Days: 6 Days a Week
Notice Period: Maximum 15 Days
Location: NSP, Pitampura

Role Overview
We are looking for an experienced Disbursement Head with robust experience in the Payday Loan / Digital Lending NBFC industry to lead the complete disbursement function and manage a high-performing team.
Key Responsibilities

* Lead and manage the complete Loan Disbursement function.
* Manage, supervise, and mentor a team of 8–15 members.
* Set daily/monthly disbursement targets and ensure achievement of team KPIs.
* Oversee the complete disbursement process from approval to successful payout.
* Ensure accurate verification of loan details, customer information, and required documentation.
* Coordinate with Credit, Operations, Banking, Collection, and Customer Care teams.
* Monitor disbursement TAT, productivity, quality, and rejection rates.
* Ensure timely resolution of disbursement-related issues and escalations.




* Monitor pending, failed, and rejected disbursement cases.
* Identify process gaps and implement improvements to increase efficiency.
* Ensure adherence to company SOPs, internal policies, and applicable regulatory requirements.
* Prepare and review daily, weekly, and monthly MIS and performance reports.
* Conduct regular team reviews, provide coaching, and manage team performance.
* Share operational performance and business insights with senior management.
Candidate Profile

* 8+ years of relevant experience in Payday Loan / Digital Lending NBFC is mandatory.
* Strong understanding of the Payday Loan lifecycle and disbursement process.
* Proven experience in team handling and people management.
* Strong leadership, analytical, and decision-making skills.
* Good command of MS Excel, MIS, and operational reporting.
* Excellent communication and coordination skills.
* Target-oriented with strong problem

📌 Disbursement Manager (New Delhi)
🏢 RAGHVI FINANCE
📍 New Delhi