Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : NetApp Data Management & Cloud Storage Solutions

Good to have skills : Microsoft Azure IaaS

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a agile approach to troubleshooting, ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance throughout the day.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.




Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate with stakeholders to ensure timely resolution of application issues and minimize downtime.
Mentor junior team members to enhance their problem-solving skills and technical knowledge.
Continuously evaluate and improve support processes to increase efficiency and effectiveness.

Professional & Technical Skills:

Storage Management & Administration:

Manage, configure, and optimize NetApp storage platforms and Pure Storage Cloud Solutions for enterprise workloads.

Perform storage provisioning, LUN creation, volume management, snapshot management, and capacity optimization.

Configure and manage SAN zoning, masking, multipathing, and host connectivity where applicable.

Monitor storage performance, capacity utilization, health status, and availability across hybrid and cloud storage environments

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru