Level Server Support Engineer - Job Description :

About HIOX
HIOX India Pvt. Ltd. is a leading web hosting and IT infrastructure solutions provider offering web hosting, cloud services, domain registration, server management, and digital solutions to global customers. We are looking for enthusiastic and technically skilled candidates to join our server support team.

Eligibility & Terms
Location: Coimbatore
Experience: 0 – 2 Years
Employment Type: Full-Time
Shift: Rotational Shift Support
Bond: Agreement bond for 2 years
Percentage : First class since schooling to Degree

Experience : 0-1 Years of Relevant experience in Servers

Package : 3 LPA

Roles & Responsibilities
Monitor Linux and Windows servers for uptime and performance.
Provide Level 1 technical support through ticket, chat, and email.
Troubleshoot basic hosting, DNS, email, FTP, and website-related issues.
Assist customers with control panels such as cPanel, Plesk, and DirectAdmin.
Handle server reboot, service restart, backup verification,



and log monitoring.
Escalate complex issues to higher-level engineers when required.
Maintain proper documentation of support activities and resolutions.
Ensure timely response and resolution as per SLA.

Required Skillset
Basic knowledge of Linux/Windows server administration.
Understanding of web hosting concepts, DNS, domains, email routing, and SSL.
Valuable communication and troubleshooting skills.
Willingness to work in rotational shifts.

Academic Qualification
BE / B.Tech / BCA / MCA / Diploma in IT, CSE, ECE, or related field.

Preferred Qualifications
Knowledge of cloud platforms is a plus.
Certification in Linux, Networking, or Cloud technologies is an added advantage.
Familiarity with Apache, Nginx, MySQL, and hosting control panels is an advantage.

Apply Now
Send your resume to: [email protected]
Contact: 98947 31674

📌 Server Support Engineer (Coimbatore)
🏢 HIOX
📍 Coimbatore