About the company:

HiWiPay is a cross-border fintech platform that simplifies global payments and trade for Indian exporters, MSMEs, and B2B businesses.

Built around its flagship HiWiPay EXIM product, the company enables businesses to collect payments from 25+ currencies and 150+ countries with fast, transparent settlements into India, often within 24 hours.

HiWiPay combines global collection accounts, smart FX, and a compliance-first stack (including e-BRC/e-FIRA and documentation workflows) so exporters can manage payments, documents, and regulatory requirements on a single digital platform.

Backed by leading investors and banking partners, HiWiPay's mission is to make cross-border payments feel local secure, reliable, and fully aligned with Indian and global regulations so businesses can focus on growth instead of navigating the global money maze.

Job Title: Account Manager – Seller Onboarding
Location: Mumbai, Prabhadevi
Experience: 2–5 Years
Work Timings: 10:00 AM - 7:00 PM
Working days are Monday to Friday,



with odd Saturdays being working days and even Saturdays as holidays.

About the Role:

We are looking for a proactive and customer-focused Account Manager to manage the end-to-end seller onboarding process, account creation, and account optimization. The candidate will ensure a seamless onboarding experience, assist sellers in setting up their accounts, and help them maximize their platform performance through continuous support and guidance.

Key Responsibilities:

Manage the complete onboarding journey for recent sellers from registration to activation.
Assist sellers with account creation, profile setup, and platform configuration.
Verify and coordinate documentation, KYC, and compliance requirements.
Conduct onboarding calls, product walkthroughs, and training sessions.
Ensure seller accounts are properly configured and optimized for better visibility and performance.
Provide guidance on catalog creation, product listing, pricing, and account best pr

📌 Account Manager (Mumbai)
🏢 HiWiPay
📍 Mumbai