Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking to recruit a Specialist - Project/Programme to join the Gallagher Retail Change Operation Team.
The Specialist will play a key role in supporting demand management, portfolio governance, and change delivery activities across the Retail business. The role is responsible for managing the intake, triage, prioritisation, and tracking of change requests, ensuring work is aligned with business priorities, available capacity,



and divisional objectives. The successful candidate will support governance processes by coordinating the Retail Change Forum, preparing governance documentation and management reporting, maintaining visibility of change demand, and providing stakeholders with accurate insights on progress, risks, issues, dependencies, and outcomes.
Working closely with Divisional Business Leaders, the Head of Change, Project Managers, and functional stakeholders across the division, the role will provide governance, oversight, and coordination across operational teams, business functions, and change initiatives. The position will support a broad range of business and operational activities, including system implementations, business change, integrations, and continuous improvement initiatives.
The role reports to the Head of Change and Portfolio Manager and works collaboratively with project teams and stakeholders acros

📌 Specialist-Project/Program Management (Pune)
🏢 Gallagher
📍 Pune