About the Role
We are looking for an experienced and results-driven Operations Manager to oversee the company's day-to-day operations, improve internal processes, and ensure smooth coordination across departments. The role will also involve supporting and coordinating with our Dubai back-office team to maintain productive workflows and operational alignment.

Key Responsibilities
Oversee daily business operations and ensure smooth workflow across departments.
Manage and coordinate teams, ensuring responsibilities are clearly assigned and completed on time.
Monitor team performance, productivity, KPIs, and operational efficiency.
Identify operational gaps and implement effective solutions to improve processes and accountability.
Coordinate with department heads and management on operational matters and company initiatives.
Assist and coordinate with the Dubai back-office team to ensure smooth communication, workflow, and timely completion of assigned responsibilities.
Prepare operational reports, trackers, and performance updates for management.
Ensure company policies,



procedures, and internal processes are properly followed.
Resolve operational issues and ensure timely follow-up on pending matters.
Work closely with HR, Finance, Sales, Marketing, Business Setup, and other departments to support overall business operations.
Support management in planning, decision-making, and implementation of operational strategies.

Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field.
3–5 years of experience in operations management or a similar role.
Strong leadership, organisational, and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple teams that have up to minimum 10 employees, priorities, and deadlines.
Proficiency in Microsoft Office and other business management tools.
Experience working with remote or back-office teams is an advantage.
UAE experience is preferred.

📌 Operations Manager (Kochi)
🏢 Bizedge
📍 Kochi