Designation: Inside Sales Trainer
Location: Hyderabad
Work Mode: Work From Office
Languages: Telugu & English

Job Summary

We are seeking an experienced and motivated Inside Sales Trainer to join our team. The Inside Sales Trainer will be responsible for developing and delivering training programs that enhance the skills and performance of our inside sales team.

The role requires a strong understanding of B2C inside sales, sales techniques, product knowledge, objection handling, closing strategies, call auditing, and call coaching.
Requirements

Minimum 2 years of hands-on Inside Sales experience in a B2C or EdTech environment, where you have personally converted customers through phone-based sales.
Proven ability to change sales behaviour and improve performance, not just deliver theoretical training or frameworks.
Ability to coach sales executives and demonstrate measurable improvement in their call quality and conversion.
Fluency in Telugu – both spoken and written.
Comfortable working in a sales floor environment and closely engaging with the sales team.

Responsibilities

1.



Training Program Design & Development

Design and develop comprehensive training programs based on the requirements of the respective category.
Create training modules, content, materials, and resources from scratch where required.
Develop training content covering:
Sales techniques
Product knowledge
Objection handling
Closing strategies
Customer relationship management
2. Onboarding & Orientation

Lead the onboarding and training process for new Inside Sales team members.
Ensure current team members have the required product, process, and sales knowledge before going live.

3. Sales Coaching & Call Auditing

Conduct regular call audits and call coaching sessions.
Identify individual skill gaps and provide one-on-one coaching.
Provide actionable feedback to improve call quality, sales behaviour, and conversion.
Mentor sales team members to help them achieve their sales targets.

4. Continuous

📌 Inside Sales Trainer (Hyderabad)
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📍 Hyderabad