Job Title: Inside Sales Executive / Academic Counsellor Industry: EdTech / Education preferably
Experience: 1–3 years
Location: In office , Janak puri , New delhi

Understand customer requirements and recommend suitable courses/programs.
Explain course details, fees, benefits, curriculum, and career outcomes.
Follow up with leads through calls, WhatsApp, and email.
Convert qualified leads into enrollments/admissions .
Maintain accurate lead and follow-up records in CRM.
Achieve daily, weekly, and monthly sales/conversion targets .
Build relationships with students/parents and address their queries/objections.
Coordinate with the academic and operations teams for the admission process.
Participate in sales campaigns and promotional activities

Requirements:
Good communication and convincing skills.
Hindi + English proficiency is often preferred.
Comfortable with sales targets and calling-based work .
Customer-oriented and good at handling objections.
Basic computer/CRM knowledge.
Graduation preferred

Typical KPIs:
Number of calls handled
Qualified leads
Lead-to-enrollment conversion
Revenue/enrollments
Follow-up efficiency
Monthly target achievement

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