: IMI (APJC)

: APJC IMI CX

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Job Title: IMI Specialist Solutions Engineering Lead (APJC)

Role Overview: Leads the IMI Specialist Solutions Engineering team in APJC to align Cisco architectures with customer needs, driving optimal outcomes for customers through sustained team and individual performance. Builds and sustains solid, long-term relationships with customers. Collaborates with customers to understand their business goals, identify cross-architecture solution opportunities, and create demand based on whats possible in customer roadmap, emerging technologies and industry challenges. Transforms strategic goals into actionable sales initiatives and ensures successful execution and alignment with organizational objectives. Emphasizes market expansion and revenue opportunities, aligning with the corporate vision to drive growth and Cisco s market leadership. Facilitates cross-architecture/business unit (e.g., Engineering, CX, partners, and marketing) collaboration to ensure client-focused solutions, continued growth / demand generation, and technological evolution of Cisco s architectures.

Key Responsibilities: - Specialization and Focus: Oversees technical sales management activities for a defined region, operation, theatre/country or geo. - Customer Engagement and Accountability: Involves up to 25% customer/partner-facing time, Engages with high-level stakeholders such as CXOs, Directors, and key IT personnel, Direct customer engagement is limited to strategic accounts and large competitive deals. - The Internal Sales Process: Supports teams with consulting,



problem-solving and delivering the most impact during discovery, consultation, and presentation. - Corporate Interlock: Medium to high corporate interlock, Leverages extensive internal and external relationships to drive collaboration, achieve diverse business goals, and advance corporate initiatives. - Typical Sales Cycle: Sales cycle varies by segment-when directly involved in sales activities, the sales cycles often exceeds one year and sometimes span multiple years. - Success Measures: Revenue Growth Market Expansion, Enhanced Customer Success, Profitability and Increased Operational Efficiency, Strategic Sales Execution/ Team s Quota Performance, Partner Stakeholder Engagement.

What Youll Do: - Typically, directs a team of Managers-both those managing Managers and those managing Solutions Engineers-within multiple Regions. - Unifies technical sales strategy with account planning, streamlining processes and improving sales cycle. - Develops technical sales initiatives aligned with strategy and articulates market expansion and revenue goals. - Manages high-stakes technical client engagements, forging partnerships on complex, large-scale solutions. - Designs demand-driving events that showcase Cisco s technology experiences and develops tools and roadmaps that drive customer connection.



- Unifies cross-functional feedback to coach towards sustainable quota achievement and develop team s leadership capabilities. - Facilitates collaboration, leveraging cross-functional influencers to shape account strategies.

Minimum Qualifications: - Bachelors + 12 years of related experience, OR Masters + 8 years of related experience, OR PhD + 5 years of related experience. - Requires 2+ years of supervisory experience.

Preferred Qualifications: - Familiarity with SP Nwk Arch, Routing protocols, Optical networking.

Why Cisco

At Cisco, we re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Leader, Solutions Engineer (Mumbai)
🏢 Cisco
📍 Mumbai