18 Aug
|
ENRICH HAIR AND SKIN SOLUTIONS
|
Mumbai
18 Aug
ENRICH HAIR AND SKIN SOLUTIONS
Mumbai
Job Description- Salon Manager
Experience required : 6+ years as managerial role
Education Qualification: Graduate or MBA
Industry Preferred - Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness.
Location - Mumbai
Number of Positions: 15
**Key Responsibilities:**
- Manage daily salon operations, including scheduling, inventory control, and customer service.
- Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
- Ensure the salon is clean, organized, and compliant with health and safety regulations.
- Develop and implement strategies to increase salon revenue and customer retention.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
- Monitor and analyze salon performance metrics, preparing regular reports for senior management.
- Stay updated with industry trends and incorporate recent techniques and services to keep the salon competitive.
Role -
- Guest Service Satisfaction & complaint resolution
- Team Management (Eg : Motivation, Conflict Resolution)
- Inventory Management (Retail & Consumption)
- Salon Top Line Numbers (Revenue Target)
- Salon Hygiene, upkeep & Maintenance
- Accounting & Billing Operations
- Capacity, Assets & resource optimization
- Bottom line focus (profitability)
If interested kindly share your resume on
[email protected]
Contact number - (phone hidden)
📌 Salon Manager (Mumbai)
🏢 ENRICH HAIR AND SKIN SOLUTIONS
📍 Mumbai