Job Title: Digital Marketing Associate

Company: Global Multi-Store eCommerce Retailer (Family-Run)

Experience: 2 to 5 years

Job Type: Full-time, Permanent

Work Location: Remote (India)

Reporting To: eCommerce Lead (UK)

ABOUT THE ROLE

We are recruiting for a growing, family-run global online retail business expanding UK eCommerce operation across five brand portfolios. This is a newly created role established to provide dedicated creative and marketing resource as demand increases.

As a Digital Marketing Associate, you will be the creative backbone of our UK eCommerce team. You'll take marketing briefs and turn them into polished visual assets and campaigns that drive customer engagement across email, social media, and our online stores. You'll work closely with our UK-based eCommerce Lead and Content colleague, producing on-brand content independently while collaborating on strategic direction.

This role is for someone who loves the craft of creating excellent content.

KEY RESPONSIBILITIES

- Email Campaign Design & Build: Design and launch email marketing campaigns using Klaviyo across multiple retail stores, with creative input into look, feel, and messaging
- Creative Asset Production: Design banners, collection page imagery, promotional graphics, and social media visuals in Photoshop and/or Canva
- Social Media Management: Schedule, publish, and manage content across brand social media accounts (multiple platforms, multiple stores)
- Email Automation: Maintain and update email automations, flows, and triggered campaigns as directed by the eCommerce Lead
- On-Brand Execution: Ensure all output adheres to brand guidelines, tone, and visual standards across multiple stores and customer touchpoints
- Collaboration & Communication:



Work closely with UK colleagues (often across time zones) to deliver high-quality output to agreed deadlines
- Ownership & Growth: Take on broader responsibility for campaign execution and creative direction as the role develops (60-90 day trajectory onwards)

ESSENTIAL REQUIREMENTS

Creative Skills

- Hands-on proficiency in Photoshop and/or Canva (must-have)
- Proven ability to take a brief and turn it into a polished, professional visual asset
- Strong eye for design, typography, color, and composition
- Understanding of visual best practices for email and social media

Content Production Experience

- Minimum 1-2 years of commercial experience producing email or social media content (agency, eCommerce, retail, or in-house marketing)
- Demonstrable understanding of email marketing best practices (layout, mobile optimization, CTA placement)
- Experience scheduling and publishing social media content at scale

Communication & Remote Working

- Strong spoken and written English (fluent) for day-to-day collaboration with UK team
- Comfortable working independently in a remote environment
- Ability to manage your own time, prioritize, and meet deadlines without close supervision
- Proactive communicator; asks questions and seeks clarity when needed

Work Style

- Self-motivated and detail-oriented
- Receptive to feedback; views it as an opportunity to improve




- Creative thinker who brings ideas to the table, not just task executor
- Comfortable with feedback cycles and iterative design

DESIRABLE QUALIFICATIONS

- Portfolio: Samples or case studies of previous commercial creative work (email campaigns, social media content, graphic design assets)
- Klaviyo Experience: Familiarity with Klaviyo or a comparable email marketing platform (training provided for the right person)
- eCommerce/Retail Background: Prior experience in eCommerce, retail marketing, or multi-brand environments
- Multi-Brand Experience: Exposure to managing creative assets across multiple brands
- Design Tools: Additional proficiency with Figma, Adobe Creative Suite, or Affinity Designer

EDUCATIONAL BACKGROUND

- A-Level equivalent or above preferred
- No specific degree required demonstrable skills and portfolio will carry more weight than formal qualifications

Tools & Systems:

- Klaviyo (email marketing platform)
- Photoshop and/or Canva (design)
- Microsoft 365 (Teams, email collaboration)
- Social media management platforms (TBD by team)

CAREER DEVELOPMENT

This is a growth role within a growing business. As the role develops, you'll move beyond day-to-day asset production into broader campaign strategy, creative direction, and potentially team leadership responsibilities. Your ideas will directly shape how our brands are presented across multiple online retail stores.

HOW TO APPLY

Send your resume with subject: Digital Marketing Associate

Email: [email protected]

WhatsApp: apply via WhatsApp using this link:

https://api.whatsapp.com/send?phone=918800975967&text;=Hello,%20I%20want%20to%20enquire%20about%20

📌 Digital Marketing Associate (Mumbai)
🏢 R.ARORA And Associates
📍 Mumbai