18 Aug
|
Imarque Solutions
|
Chennai
18 Aug
Imarque Solutions
Chennai
Customer Support Executive
Job Title: Customer Support Executive
Location: Chennai
Experience: Freshers / 02 Years
Salary: 1.5 LPA 2 LPA
Working Hours: 9:30 AM – 6:30 PM
Weekly Off: Rotational Off
Employment Type: Full-time
Job Description:
We are looking for a Customer Support Executive to join our team in Chennai. The candidate will be responsible for handling customer queries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer queries through calls, emails, and chat.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer issues professionally and within the required timeline.
- Follow up with customers to ensure satisfactory resolution.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams for issue resolution.
- Achieve assigned customer service and performance targets.
- Escalate complex issues to the concerned team or supervisor.
Candidate Profile:
- Good verbal and written communication skills.
- Good customer-handling and problem-solving skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Ability to work in a team workplace.
- Freshers are welcome to apply.
- Candidates with customer support experience will be preferred.
Job Details:
- Salary: 1.5 LPA – 2 LPA
- Location: Chennai
- Shift Timing: 9:30 AM – 6:30 PM
- Weekly Off: Rotational
- Employment: Full-time
Interested candidates can contact:
Dhinesh – (phone hidden)
📌 Customer Support Executive (Chennai)
🏢 Imarque Solutions
📍 Chennai