18 Aug
|
Kyndryl
|
Bengaluru
Roles and Responsibilities :
- Provide high-quality Japanese language support to clients through phone, email, or chat.
- Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Develop solid relationships with customers by understanding their needs and preferences.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
Job Requirements :
- 2-6 years of experience in CRM (Customer Relationship Management) or similar role.
- Proficiency in Japanese language (JLPT N2 level).
- Excellent English communication skills for effective interaction with international clients.
- Ability to work flexible hours including evenings, weekends, or holidays as required.
📌 Customer Relationship Expert (Bengaluru)
🏢 Kyndryl
📍 Bengaluru