Currently we have requirement for Customer Relationship Manager (CRM) for our Service Department at Sambalpur, Odisha location.

RESPONSIBILITIES:

- Resolving customer concerns.
- Customer experience at the dealership showroom and supporting in their follow-ups.
- Ensure Customer Satisfaction.
- Complaint Management
- Feedback collection

EXPERIENCE: 2 to 3 Years experience in similar role in automobile sector.

EDUCATION - ANY GRADUATE / BBA /MBA

REQUIRED SKILLS:

Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services.

Other facilities:

- Attractive salary packages
- Performance incentives and bonuses up to Rs. 10K *
- ESIC and EPF perks
- Regular appraisals
- Continuous training and development
- Clear career paths for growth
- Staff accommodation for outstation candidates
- Staff lunchroom with AC facility

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

📌 Customer Relationship Manager (Sambalpur)
🏢 Infinity Ventures
📍 Sambalpur