Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Agile Project Management

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles Responsibilities:
- Expected to be an SME.




- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.

Skilled Technical Skills:

Must To Have Skills:
Proficiency in Agile Project Management.
- Strong understanding of project lifecycle methodologies.
- Experience with stakeholder management and communication.
- Ability to lead cross-functional teams effectively.
- Familiarity with project management tools and software.

Additional Information:

- The candidate should have minimum 5 years of experience in Agile Project Management.
- This position is based at our Pune office.
- A 15 years full time education is required.
Qualification 15 years full time education

📌 Application Support Engineer (Pune)
🏢 Accenture
📍 Pune