Job Description

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Job Description

Areas of Responsibility:
- Financial (GOP, Restaurant Revenue, Average Check, Labour Control).
- Customer Satisfaction and loyalty goals (Complaints per Thousand, Comment Cards, annual quality review).
- Achievement of employee satisfaction (Gallup) and retention goals for department).

Participates in the development of business strategies for restaurant which are aligned with the overall objectives of the hotel:
- Develops and implements business strategies for department.
- Monitors status regularly and adjusts strategies as appropriate.
- Develops and implements strategies for the assigned Food and Beverage outlets that support achievement of the hotel's goals.
- Communicates effectively with the Food and Beverage Manager on all Food and Beverage issues, staffing, marketing, etc..
- Addresses customer concerns in a timely manner.

Develops and implements strategies to achieve revenue and profit goals:
- Assists in the development of the marketing plan for the outlet.
- Develops and implements special promotions and employee incentives.




- Provides employees with current up-to-date information on menu offerings.
- Increase sales by coaching employees on effective sales techniques.
- Maximises productivity by using forecasting techniques to adjust scheduling.

Manages the operation of assigned restaurants and/or lounges:
- Co-ordinates the setup of restaurants and lounge areas in accordance with Brand standards.
- Confirms daily specials and recent menu additions with Executive Chef.
- Manages the food and beverage service provided in assigned outlet; coach employees on effective service and food presentation techniques.
- Inspects restaurants and lounge areas on an on-going basis and take appropriate steps to ensure facilities meet or exceed the hotel's standards at all times.
- Leads monthly staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items.
- Assists in quarterly

📌 Restaurant Manager (Noida)
🏢 Radisson Hotel Group
📍 Noida