Must have skills

- Experience in payment operations, risk management, exception handling, and production support.
- Hands-on experience with SSIS and MS SQL Server.
- Working knowledge of Google Distributed Cloud and GKE application support.
- Robust working knowledge of Spring Boot microservices and REST APIs, with hands-on experience supporting production issues, deployments, and service reliability.
- Working knowledge of MS SQL and Oracle databases for query execution, validation, and issue investigation.
- Experience using Copilot and AI-enabled tools to improve support, analysis, documentation, and automation workflows.
- Proficiency in T-SQL development and debugging.
- Programming experience in .NET/ C#/ Python.




- Experience with Dynatrace/Splunk for monitoring and incident analysis.
- Strong analytical and troubleshooting skills in high-pressure production environments.
- Strong written and verbal communication skills.
- Knowledge of US wire payments and high-value payment systems.

Preferred candidate profile

- Experience in financial services or other regulated environments.
- Familiarity with ITIL incident, problem, and change management.
- Experience supporting mission-critical, high-availability systems.Role & responsibilities

📌 Application Support Engineer (Chennai)
🏢 CGI
📍 Chennai