- Ability to work independently in a fast-paced dynamic environment required.
- Level 3 break-fix support for mid-range and high-end Backup and storage products
- Basic solution design as per requirements.
- System configuration and migrations.
- Backup and Storage Infrastructure upgrades.
- Mentoring L1/L2 engineers through training
- Regular auditing of the infrastructure and standardization as per industry best practices
- Liaise with other functions (Systems, Network) for performance and delivery.
Qualifications for storage & backup
- Knowledge of EMC, NetApp, IBM Storage environments along with Brocade Switches.
- Experience with storage infrastructure management and performance tools
- Experience with SAN and NAS.
- Experience with enterprise backup tools (EMC Networker, EMC Avamar, Commvault Backup Systems, EMC Data domain and DPA).
- Serve as Senior Storage and Backup Administrator
- Coordinate with Vendor and key stakeholders.
- Experience managing large scale dynamic enterprise environment.
Non-Technical
- Analytical and critical thinking skills.
- Solid written and verbal communication skills.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.