Job Description
Join us as IFC - Service Engineer, at Barclays, where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.
To be successful as IFC - Service Engineer, you should have experience with:
- Experience on Relational Databases, particularly MSSQL/ Oracle (with exposure to writing queries, tuning concepts, stored procedures) and Unix Shell/ Python script.
- Experience of Cloud technologies, AWS, OpenShift/APIs.
- Experience of Monitoring & Observability tools - Geneos ITRS, AppDynamics and scheduling Tools – TWS and/or Autosys.
- Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur and focus on intelligent alerting with a business context.
Some Other Highly Valued Skills May Include
- Experience/ knowledge of CI-CD pipeline – Gitlab automation, Hadoop, GenAI.
- Prior experience and knowledge of Banking domain, Financial Crime/ AML.
- Excellent problem-solving skills with the ability to analyse complex situations and deliver effective solutions.
The role is based out of Pune.
Purpose of the role
To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Accountabilities
- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation
📌 IFC - Service Engineer (Pune)
🏢 Barclays
📍 Pune